Before turning the Platform-as-a-Service on, CrescoData will host a detailed training session with your Business and Support Team. In this session we will run though:

• How to use The CrescoData Management Portal to add new merchants, view active services or investigate support issues
• Checklists to run through before contacting CrescoData Support team
• CrescoData FAQs
• The CrescoData Support Process

For CrescoData SLA’s please reference the CrescoData Support Policy