Accepted payment methods for CrescoData billing

• CrescoData accepts the following payment methods: bank transfer, PayPay and credit card (excluding AMEX)
• CrescoData’s bank details can be found on the invoice. Please email support@crescodata.com for further details.

Accepted currencies for CrescoData billing

• CrescoData accepts: USD and SGD as payment currencies
• Invoices are issued in the agreed currency as per the agreed contract terms. Payments should be paid to the corresponding bank account.

Security

• All customer personal and payment details are encrypted and will never be shared with 3rd parties.
• Credit card payments are taken using a secure gateway

Payment Terms

• All set up fees are billed in advance and must be paid before work commences
• Monthly licensing fees are billed in advance and are due before the start of the service.
• Monthly licensing fees must be paid via credit card or direct bank transfer
• Variable fees are calculated at the end of the month and are due for payment the following month

Invoicing

• All customers will be sent an invoice for all fees paid
• Please email finance@crescodata.com with any queries regarding invoicing.

Updating your billing details

• Please contact your Account Manager or email finance@crescodata.com

Refund Policy

• CrescoData does not offer refunds

Late Payments

• If an invoice is overdue a reminder is sent. If payment is still not received by a specified date, service may be paused and additional charges may be payable.