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OzSale Branded Portal

Summary

OzSale is the leading online shopping club in Australia and your doorway to affordable designer fashion.

This help guide will walk you through how you can onboard yourself on to the OzSale Marketplace in order to sync products, stock, orders and order updates via BigCommerce.

Service Fee

The first thing you need to do is to pay for the service fee to use this application.

  • When you first login to https://ozsale.crescodata.com/ you will see a warning message - "Payment is required to activate your services. Click here to make your payment."
    • The monthly subscription is AUD$55 inc GST / month and will automatically get charged monthly.
  • This is required before any services can be activated.
  • Clicking the link, will take you through to a payment page.
    • Please note this is a monthly payment, with a minimum term of 12 months.
  • Once payment has been made, this will redirect you to our Branded Portal to complete setup.

Video Guide

Settings

Connection details

Upon logging into https://ozsale.crescodata.com/, first go to "Settings" from the left navigation.

Here you will be asked to add in your connections details for BigCommerce and Ozsale. Please review the below on how you can access these details.

OzSale

  • This will be provided by your OzSale account manager.

BigCommerce

  • Log in to your BigCommerce admin account: https://login.bigcommerce.com/login 
  • From the left navigation select Advanced Settings.
  • Next select API Accounts.
  • Click Create API Account and select Create V2/V3 API Token.
  • Under oAuth Scopes select the follow permissions:
    • Carts - Modify
    • Checkout Content - Modify
    • Customers - Modify
    • Information & Settings - Modify
    • Orders - Modify
    • Order Transactions - Modify
    • Create Payments - Create
    • Get Payment Methods - read-only
    • Stored Payment Instruments - modify
    • Products - Read-only
  • Upon Save it will provide you with the details to load into the Branded Portal.
    • Store Hash - This can be found as below when creating the API account:

 

Once completed, click "Next"

Products

  • Stock buffers - If you want to add a buffer to stock retrieved from BigCommerce, then add a <number> we should deduct to send to Ozsale.
  • Next toogle both of the BigCommerce and OzSale services from "Not Active" to "Active".
  • Click "Next".

Orders

  • Toogle both of the BigCommerce and OzSale services from "Not Active" to "Active".
  • Click "Save" to complete the setup.

This will schedule the download of products from BigCommerce. Also sync any future orders from Ozsale to BigCommerce.

Publishing products to OzSale

Below is the process of how you publish products from BigCommerce to OzSale. These steps must be taken in order for products to publish, so please follow them carefully.

Category allocation

Below is how you can create a BigCommerce "custom field" to define what category the product should be published to in OzSale.

Products will only be published to Ozsale, if it has one of these tags.

  • Go to the “Categories” link from the left navigation.

  • Click on the "Export" button to export all category.

  • This will link you to "Exports" where you can download the OzSale category list.

  • Review the category list and find the categories most relevant to your products.

  • Go into BigCommerce and follow the steps outlined HERE to bulk apply custom fields to products.

    • Custom field name - OZ-ID
    • Value - <Ozsale Category>

    • Example - If we want to list a product under “Clothing > Mens > Activewear > Compression Clothing” in OzSale, the value for the custom field "OZ-ID" would be “90aa74db-6f7f-452c-8640-3223baf8aca2”

  • We will then sync the product to OzSale automatically - No additional action required.

NOTE - We only sync products to OzSale that has a custom field and value listed above.

Country of Origin

If you can to define the country of origin per product, then please follow the below steps:

  • Go into BigCommerce and follow the steps outlined HERE to bulk apply custom fields to products.
  • Create a custom field named "OZ-country"
  • The value will be the “Alpha-2” Country code list HERE
  • Example if the product was made in Australia then the custom field name would be "OZ-country" and the value would be "AU".

Shipping Policies

If you want to define a shipping policy per product, then please follow the below steps:

  • Go into BigCommerce and follow the steps outlined HERE to bulk apply custom fields to products.
  • Create a custom field named "OZ-Shipping_policies"
  • The value will be the policyID is located in Mysale as below:

Markup / Markdown Price

If you want to markup or markdown the price from Bigcommerce to OzSale per product, then please follow the below steps:

  • Go into BigCommerce and follow the steps outlined HERE to bulk apply custom fields to products.
  • Create a custom field named "OZ_adjustment_price"
    • Markup - The value for a percentage markup would be "10" to increase the price by 10%.
    • Markdown - The value for a percentage markdown would be  i.e. "-10" to decrease by 10%.

Deactivate a product

If you have previously created a product and want to deactivate the product, please update the product with this tag "OZ-deactivate"

  • Go into BigCommerce and follow the steps outlined HERE to bulk apply custom fields to products.
  • Create a custom field named "OZ-deactivate"
  • The value will be "y" to deactivate.

Orders

  • Once an order is placed on OzSale it will sync to BigCommerce.

  • Orders will be auto-acknowledged back to OzSale.
  • Shipment update
    • You can then go into BigCommerce and fulfill the order, ensuring a tracking number and carrier is added.
    • Click on "Ship Items"
    • Add a Tracking Number and Carrier.
  • Full cancellation
    • Change status of order to “Cancelled” on BigCommerce
    • Note: This can only be done before any shipment is created
  • Partial cancellation/refunds
    • Refund/ship individual order lines on BigCommerce
    • Ship/refund the rest of the order lines
    • Change status of order to “Shipped” or “Completed”
    • Note: Refunds on order lines cannot be created after a shipment has been created for it, and vice versa. If a further update needs to be done to the order line after a shipment or refund has been created, a manual change on OzSale will have to be made.

  • This will then publish an order status update to OzSale.