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Facebook

Enhance your social media sales with CrescoData’s Facebook Shop integration. Sync product listings, inventory, and orders across Facebook and Instagram, ensuring accurate and up-to-date data for an optimized customer experience.

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Overview – Facebook Shop CrescoData Integration

Facebook Shop allows businesses to set up an online store on their Facebook and Instagram profiles, allowing users to browse and purchase products directly from social media platforms. CrescoData’s integration with Facebook Shop enables merchants to sync their product listings, inventory, and orders seamlessly across both Facebook and Instagram, streamlining the eCommerce process and providing an enhanced shopping experience for customers.

Features

Products

  • Sync product data, including titles, descriptions, prices, images, and availability, from your eCommerce platform to Facebook Shop.
  • Automatically update product listings to ensure they remain accurate and aligned with your store’s real-time inventory.

Stock / Inventory

  • Sync inventory levels with Facebook Shop to reflect real-time stock availability.
  • Prevent overselling by keeping inventory updated across all sales channels.

Orders

  • Sync orders from Facebook Shop to your internal systems for seamless order fulfillment.
  • Track and manage customer orders, ensuring efficient processing and delivery.

Order Updates

  • Sync order updates to Facebook Shop, including shipping and tracking information, keeping customers informed on the status of their orders.
  • Enhance customer experience by providing timely updates on order fulfillment.

Integration

CrescoData’s integration with Facebook Shop enables merchants to:

  • Sync product data, inventory, and orders across Facebook and Instagram, ensuring consistent and up-to-date listings on both platforms.
  • Simplify order management by consolidating order data from Facebook Shop into your existing systems for efficient fulfillment.
  • Increase customer engagement by maintaining accurate, real-time information across all touchpoints.

CrescoData Requirements

To integrate with Facebook Shop, merchants need to:

  1. Set up a Facebook Business Manager account to manage product catalogs and advertising.
  2. Create and link a Facebook Shop to display products on Facebook and Instagram.
  3. Ensure accurate product information is provided, including images, prices, and descriptions.
  4. Configure inventory and order sync to maintain up-to-date stock levels and order statuses.

Merchant Authentication

Merchants will need to authenticate their Facebook Business Manager account with CrescoData. Once connected, product data, inventory, and orders will sync automatically across Facebook Shop, making it easier to manage your social media store and fulfill customer orders efficiently.

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