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eBay

Summary

An online auction and shopping website in which people and businesses buy and sell a wide variety of goods and services worldwide.

Developer Account

For merchants to connect to the eBay API, you first need to set up a developer account.

You can set up your own developer account HERE or continue to you CrescoData’s.

Merchant Authentication

Upon creating a merchant account, the connectivity section of the setup will have a button that allows merchants to authenticate their account.

This requires merchants to login using their eBay Seller account details and approve access.

Integration

CrescoData is connected to eBay RESTful API and documentation can be found HERE

Available features

Feature
Status
Real-time updates (tick)
Monitoring (tick)
Alerts (tick)

Features

Sync Description
Products Ability to create and update products, inventory and pricing via API.
Products Taxonomy Use the CrescoData Marketplace Mapper to map eBay categories and attributes required to sell products on eBay.
Orders Sync orders from eBay Seller to your order management sync for fulfillment.
Order Updates Once orders are picked and packed, sync updates to eBay to define carrier and tracking details.
Inventory Syncing of inventory from the source of truth to eBay.

Taxonomy

Categories

Type Channel own taxonomy
Cresco update frequency 24 hours
Channel update frequency Irregular

Category attributes

Type Category specific attributes
Cresco update frequency 24 hours
Channel update frequency Irregular
Cresco feature support Auto-populateDirect match

Images

Image requirements:

Rules
All listings* on eBay.com.au and most other eBay sites must meet these requirements
  • Every listing must have at least one photo.
  • Photos need to be at least 500 pixels on the longest side.
  • You can't use a catalogue or stock photo if you're listing an item as 'used'.
Recommendations
To make sure buyers get a good look at the item they're thinking about purchasing
  • Optimise for mobile – make your pictures 1600 pixels on the longest side.
  • Keep your images clean – no text, borders or uncluttered backgrounds.
  • Use watermarks sparingly – make sure they don't distract a buyer's eye from your product.
  • The minimum size for images on eBay is 500x500 pixels;
    • The maximum image size is 9,000 x 9,000 pixels;
    • The maximum file size is 12MB;
    • Don't scale up thumbnail images to the required size as they will look pixelated and distorted;

Other best practice tips:

  • We recommend uploading photos as a .jpg file, but you can upload photos in any of these file formats:
    • JPEG (.jpg file extension)
    • PNG (.png file extension)
    • TIFF (.tif file extension)
    • BMP (.bmp file extension)
    • GIF (.gif file extension)
  • If your photo is in JPEG format, it should have a quality of 90 or higher on the 0-99 JPEG quality scale. We'll then optimise it for display in your listing.
  • Before you start uploading, rename your photo files with names that will help you remember what they are, and put them in a folder on your computer where you can find them quickly and easily in case you need them again.