Case Study: Hatstore x CrescoData

Hatstore Case study

Hatstore’s Vision

“Our goal was to expand into marketplaces, particularly Amazon, as it is a major market in Germany, one of our top five regions for sales. We wanted to increase our presence in the hat industry and add another strong sales channel.”

The Challenge

With over 18,000 products, manually uploading and mapping each one was overwhelming. We needed a flexible solution that allowed us to control which products were published while ensuring efficiency. Finding an automated way to sell on Amazon became essential, leading us to CrescoData.

The Solution

Using its SaaS integration platform, CrescoData provided:

  • Seamless Integration – Established a connection between Commerce Tools and Amazon
  • Full Automation – Enabled product, price, stock, order, and shipping label sync
  • Custom Rules Engine – Allowed unlimited rules by product and by channel, giving Hatstore full control over listings.

 

 

The Results: A Seamless Selling Experience

What Hatstore Says About CrescoData

“We contacted many companies, but CrescoData stood out because of its ability to set custom rules. We simply set up rules and attributes, and the system mapped everything automatically. We oversee the process, but it runs smoothly, exactly as expected.”

“Whenever we reached out, the response time was incredible. Although the support SLA was 24 hours, I often got replies in just 15 minutes. Amazon was making my life difficult, and if it weren’t for Cresco’s development team, I would have stopped the project. I had low expectations, but Cresco exceeded them by 2000%.”

“The Cresco team is extremely professional—they answer questions, follow up if something is missed, and provide top-tier support. I’ve worked with many companies, but CrescoData is in my top 3. And as a German, I usually find something to complain about—but with Cresco, I couldn’t find anything negative.”

Patrick Reiners
E-Commerce Manager, Hatstore

Key Takeaways

  • Automated Marketplace Integration – Eliminated manual product uploads, saving time and effort
  • Seamless Amazon <> Commerce Tools Integration – A direct connection enabled smooth operations
  • Exceptional Support & Efficiency – Fast response times and a highly professional team

Hatstore successfully expanded into Amazon, gaining greater control and efficiency with CrescoData’s automation platform.

Looking to automate and scale your eCommerce operations like Hatstore?
Contact CrescoData today.